A thousand apologies for not writing to you earlier to express our delighted thanks in the work that you carried out for us. No excuse for the delay except that I have been too busy enjoying my wonderful conservatory. I am writing to say how delighted we were with absolutely everything:
Your salesman: A true gent, not pushy, just informative, clear and punctual.
Your surveyor: A total professional who got everything absolutely spot on.
Your admin staff: Always helpful, always passing on messages promptly, nothing too much trouble.
Your fitters and builders: Clean, tidy workers, fantastic standards, absolutely no complaints, they did as they said they would.
You and your company: Accommodating, genuine, and totally customer focussed, a real pleasure to have you work for us. Your customer service is second to none. We have recommended you on to everyone who shows the slightest interest in our new windows and conservatory and will continue to do so. We will be more than happy to chat to any of your potential customers and we would also be delighted to show them our fabulous conservatory, windows and doors.
Kay & Bertie
Woodmans Close, Deanshanger